| Volume 44 |
DGOnline NewsletterVolume 44: June 2011 Welcome to dgOnline, the electronic newsletter of the Digital Government Society of North America. dgOnline is a monthly summary of news and events of interest to the DG community. To submit material for inclusion in future issues, please send email to Gabriel Puron-Cid at This e-mail address is being protected from spambots. You need JavaScript enabled to view it '; document.write( '' ); document.write( addy_text6498 ); document.write( '<\/a>' ); //--> This e-mail address is being protected from spambots. You need JavaScript enabled to view it . In this Issue:
DGOnline NewsEndNote Reference Library. The Digital Government Society makes available to members and non-members version 7.0 (March 15, 2011) of the E-Government Master Library in EndNote TM (Version X2) XML and Package Version in ZIP formats. Version 7.0 of the e-Gov EndNote reference library now contains 4,284 references of predominantly English language, peer-reviewed work. The number of qualifying references in the library has increased by 594, or 16% over version 6.5 (May 2010). The e-Gov EndNote reference library has developed into an indispensable tool for e-Gov scholars. In particular, reviewing paper submissions was reported to now heavily rely on this reference library.
In order to download the library, please register (or re-register, for repeat downloads) yourself and accept the GPL license agreement. We provide the references in EndNote XML format and as a zipped Package Lib, so that they can be imported by various EndNote versions. For the XML version, please use the EndNote IMPORT function (select EndNote XML document). Thank you for your interest!
https://catalyst.uw.edu/webq/survey/jscholl/22768
dg.o2011 Doctoral Colloquium on Digital Government Research (June 12, 2011) We invite doctoral students in any discipline related to digital government to apply to the dg.o 2011 Doctoral Colloquium. The Colloquium is a full-day forum, held during the 2011 dg.o conference, where Ph.D. students meet and discuss their work with each other and with senior faculty from a variety of fields associated with digital government research . dg.o is the annual international research conference of the Digital Government Society. The conference will be held at the University of Maryland, College Park, June 12-15, 2011. The colloquium will be held on Sunday, June 12, 2011. The full conference registration fee will be waived for students who are accepted into the colloquium. Full registration includes participation in all conference events plus a one-year membership in the society. Applications for the Colloquium are due April 1, 2011. Colloquium Chairs: Prof. Sharon Dawes, Center for Technology in Government, University at Albany, Dr. Bjoern Niehaves, European Research Center for Information Systems, University of Muenster, Prof. Jochen Scholl, Information School, University of Washington. Full information is available at the conference web site at:
http://dgo2011.dgsna.org/doctoral-colloquium. Other NewsNew book: Innovative Trends in Public Governance in Asia This pertinent book discusses different topics over public governance as one of the most important topics in public administration and political science worldwide. It is of special importance to many Asian countries struggling with governance issues related to environmental concerns, democracy, service delivery, and economic growth. The purpose of this text is to bring about different cases of governance improvements, promotion citizen participation and provision of public services in the context of Asian countries. http://www.iospress.nl/html/inps.php
New book: Innovation and the Public Sector Edited by A.-V. Anttiroiko, S.J. Bailey and P. Valkama, May 2011, 252 pp. This applicable book embraces different cases of innovations in Public Governance providing a contextual view. Public governance is about coordination and the use of various forms of institutional arrangements in policy-making processes to pursue the common good. It provides different academic, but practice-oriented analyses for improvement and radical change in governance structures and processes through ‘governance innovations’ and new e-enabled governance models. http://www.iospress.nl/html/9781607507260.php
New book: Leading Issues in e-Government Research This relevant book for our community contains 10 peer reviewed academic papers reporting on leading edge research in e-Government. These papers have been selected as being of special interest from the Electronic Journal of e-Government. The book is edited by Prof Les Worrall who has also written useful introduction to the field. For more information about this book: http://academic-bookshop.com/ourshop/cat_380190-Latest-Publictions.html ResearchCreating great customer experiences (2011) Customer experience is more important than ever to develop and maintain a consistent, effective connection between you and your customers. Right now technologies suggest we empower our customers and employees, as well as offer them multi-channel choice, to deliver a superior customer experience. http://www.rightnow.com/strategy-eight-steps.php Video: http://www.rightnow.com/resource-video-8-steps.php
How we use tablets in the U.S. (05/05/2011) The Nielsen Company's latest research on mobile connected devices found tablet owners who also owned a desktop or laptop computer reported using their desktop less often or not at all. The top three reasons for using the tablet are: portability, simplicity of the interface and fast start up and shut down. http://blog.nielsen.com/nielsenwire/online_mobile/connected-devices-how-we-use-tablets-in-the-u-s/
NIST cloud computing guide (05/2011) NIST's Cloud Computing Synopsis and Recommendations provides cloud computing technology in plain terms for Information Technology (IT) decision makers interested in cloud services. The publication presents information on the relative opportunities and risks of cloud computing. http://csrc.nist.gov/publications/drafts/800-146/Draft-NIST-SP800-146.pdf
Engaging the public in a wired world (05/16/2011) The new IBM report looks at how government can use various online engagement tactics and tools and when they work best. The report describes c scenarios in which public managers may find themselves needing, or using, public input, along with different tactics managers may find useful for engaging the public online. http://www.businessofgovernment.org/sites/default/files
Road Map for the Digital City (05/16/2011) New York City's Digital Road Map, a collaboration among public and private sectors, stakeholders and residents, presents a framework to: enhance the city government's engagement with citizens, increase access to new technologies and make services more transparent. As part of the plan, partnerships with a range of social media companies including Facebook, Twitter, Foursquare and Tumblr will be developed. http://www.mikebloomberg.com/NYC_Digital_Roadmap_05162011.pdf
Best PracticesCreating Valuable Content (04/2011) Compelling, up-to-date and relevant content attracts and engages users. If you want your customers to engage, create things that are useful and garner attention, are portable, findable and shareable, and move on from things that aren't working. http://mashable.com/2011/04/01/branded-content
Using Mobile Phones to Capture Customer Experiences (05/05/2011) Imagine you could live in the pocket of your customers as they use and talk about your products and services. A Harvard Business Review article observes that while you can't get that close to your customer, their mobile phones can. http://blogs.hbr.org/cs/2011/05
New Yorkers can now text 311 (05/04/2011) The New York City provides non-emergency information via short message service (SMS) texts. Customers with an SMS-capable mobile device can "text" a question about city services to shortcode 311NYC. To quote the 311 Twitter feed: "Got a Q about govt services? Y W8? Now U can #text311NYC @ 311-692." http://twitter.com//l!/311NYC/status/65807941953003520
Making collaboration work (05/19/2011) Big improvements in productivity and customer service require people to collaborate across hierarchies, functions, companies and geographies. A Harvard Business Review article suggests that emerging social networking technologies offer new ways to overcome these boundaries through vertical, horizontal and global collaboration. http://blogs.hbr.org/cs/2011/05/new_ways_to_collaborate_for_pr.html
Apps for the public good (05/18/2011) Hacking away on apps for the public good is becoming "a new kind of public service." Location-aware technology, web services, mobile apps and social media tools are providing government employees opportunities to do their jobs with efficiency and transparency. http://mashable.com/2011/05/18/government-open-source-benefits/
Do you have a social media listening dashboard? (05/18/2011) To engage effectively with customers via social media channels, you need to identify relevant user-generated content, which can include blogs, videos, podcasts, images, wikis, discussion groups and forums. For tips on getting started, check out How to Set up Your Social Media Listening Dashboard. http://www.risdall.com/listen/RMGSocialMediaListeningDashboard.pdf
Are you anonymous or transparent? (05/18/2011) There are two kinds of people on the Internet: the ones who tell you their real names, and the ones who don't. ThiMashable infographic delineates the advantages, pitfalls and rallying cries behind the anonymity and transparency philosophies. http://mashable.com/2011/05/19/anonymous-transparent-infographic/
Conferences and Calls for Participation11th IFIP Conference on e-Business, e-Service, e-Society (I3E 2011) (10/12-14/2011) The I3E 2011 conference is the 11th IFIP conference on e-Business, e-Services, and e-Society sponsored by IFIP WG 6.11 in cooperation with TC11 and TC8. It will be hosted October 12-14, 2011 in Kaunas, Lithuania. The I3E provides a forum for users, engineers, and scientists in academia, industry, and government to present their latest findings in e-business, e-services, and e-society applications and the underlying technology to support those applications. Important Deadlines: Papers due May 27, 2011; Acceptance July 4, 2011; and Final papers due July 18, 2011. To check research, industrial and administration tracks or areas of particular interest please visit:
AAAI 2011 Fall Symposium Open Government Knowledge: AI Opportunities and Challenges (OGK2011) (11/4-6/2011) This conference will be hosted during 4-6 November 2011 in Arlington, Virginia USA. It seeks papers on all aspects of publishing public government data as reusable knowledge on the Web. Websites like data.gov, research.gov and USASpending.gov aim to improve government transparency, increase accountability, and encourage public participation by publishing public government data online. Although industry and academia have used these for some intriguing applications, the data in its present form is hard for citizens to understand and use. Research and deployment challenges emerging from open government data practices include scalability, interoperability, provenance and quality, and citizen involvement. Important dates for submitting both long papers presenting research results and shorter papers describing late breaking work, outlining implemented systems, identifying new research challenges, or articulating a position are due by June 3; notifications will be sent by July 15; and the final camera-ready copy must be provided by September 9, 2011.
http://tw.rpi.edu/web/event/AAAI/2011/Fall_Symposium_OGK
2011 International Conference on Future Computer Sciences and Application (ICFCSA 2011) (06/18-19/2011) The conference will be held on Hong Kong, June 18-19, 2011.The objective of ICFCSA 2011 is to provide a forum for researchers, educators, engineers, and government officials involved in the general areas of Computational Sciences and Application to disseminate their latest research results and exchange views on the future research directions of these fields. All papers selected for this conference are peer-reviewed and will be evaluated based on relevance, significance, originality, clarity, and technical merit. Accepted and presented papers will be included in the conference proceedings of ICFCSA 2011 published by IEEE Conference Publishing Services (CPS, http://www.computer.org/cps) Sponsored by Hong Kong Education Society. Important dates: Paper submission due: March 15, 2011 (Final Date); Acceptance notification: before March 30 2011; Camera-ready due: April 20, 2011.
12th Annual International Conference on Digital Government Research (dg.o 2011) (06/12–15/2011) under the motto of “Digital Government Innovation in Challenging Times”– University of Maryland, College Park MD (June 12–15 2011). The Digital Government Society (DGS) is announcing the 12th Annual International Conference on Digital Government Research (dg.o 2011). The dg.o meetings are an established forum for the presentation, discussion, and demonstration of interdisciplinary digital government research, technology innovation, applications, and practice. The meeting with take place June 12–15, 2011, at the Robert H. Smith School of Business at the University of Maryland in College Park, MD. - Paper submissions: http://www.easychair.org/conferences/?conf=dgo2011 For more information, please see: The 2011 IADIS e-democracy conference (Rome, Italy, 20 to 22 July 2011) This conference aims to encourage and foster efforts of researchers and practitioners by sharing cutting-edge research, innovations, models, theories and strategies that address issues and challenges related to cultivating online communities for grassroots democracy, equity and social justice. This will include research that addresses social justice and equity through the cultivation of progressive and open online communities of interest, which attempt to realize the United Nations Millennium Development Goals. In particular, submissions of papers that address the following topics: citizenship, digital divide, participation, access, community cultivation, sustainability, e-mentoring, transference, and community ownership & strengthening.. Important Dates: Submission deadline (1st call extension): 28 March 2011; Notification to Authors (1st call extension): 29 April 2011; Final Camera-Ready Submission and Early Registration (1st call): Until 25 March 2011; Late Registration (1st call): After 25 March 2011. For more information please visit:
http://www.edemocracy-conf.org/cfp.asp
5th International Conference on Theory and Practice of Electronic Governance (ICEGOV2011) (09/26-28/2011) This conference will take place in Tallinn, Estonia during 26-28 September 2011. The conference will bring together practitioners, developers and researchers from government, academia, industry and non-governmental organizations to share the latest findings in the theory and practice of Electronic Governance. Due to numerous requests, the submission deadline is extended until 9 May 2011. For submission of papers and details of this conference please visit:
10th IFIP e-government conference (EGOV) 2011 (08/29/2011-09/01/2011) Delft, The Netherlands (co-located with the 3rd ePart conference). The 10th annual international IFIP e-government conference is the European core conference in the study domain, which presents the state of the art in e-government and e-governance. Since its beginnings in 2001, the EGOV conference has provided important guidance for research and development in this fast-moving domain of study. The IFIP e-government conference brings together leading researchers and professionals from across the globe and from a number of disciplines. For more details, please visi:
3rd International conference on eParticipation (ePart) 2011 (08/29/2011-09/01/2011) Delft, The Netherlands Sponsored by IFIP, WG8.5 (co-located with the IFIP EGOV 2011). The scope of the ePart 2011 covers the whole range of research in eParticipation. Its principal aim is to review research advances in both social and technological scientific domains, seeking to demonstrate new concepts, methods and styles of eParticipation. ePart papers must contain original material not previously published or currently submitted elsewhere. Paper submissions should be anonymous and follow the relevant templates. Submissions are only possible through easychair system at http://www.easychair.org/conferences/?conf=epart2011. More details are provided at the conference's website:
http://www.epart-conference.org/
Hawaii International Conference on System Sciences (HICSS-45 ) Electronic Government Track (01/4-7/2012) The HICSS e-Government track has been a hotbed for groundbreaking studies and new ideas in this particular research domain. Many studies first presented here were developed further and then turned into publications at top journals. Ten minitracks cover the full spectrum of research avenues of electronic government including minitracks dedicated to emerging topics, open government, and social media and social networking, or most recently, insider threats. The HICSS e-Government Track has assumed an excellent reputation among e-Government scholars. Several times it has been ranked the academically most rigorous research conference on e-Government in the world. The E-Government Track is in the top 2 of HICSS tracks with the lowest acceptance rate and the highest average per-session attendance. Having a paper accepted at the e-Gov Track at HICSS means something. Furthermore, HICSS is in the top 2 percent of all IEEE conferences with regards to proceedings hits and paper downloads. Please for more details see:
http://faculty.washington.edu/jscholl/hicss45/Welcome.html .
Funding opportunitiesMexico
For funding opportunities in Mexico, please check website of the Consejo Nacional de Ciencia y Tecnología (CONACYT). The CONACYT performs the role in Mexico as the National Science Foundation in the U.S. Here is the direct link to new calls: http://www.conacyt.mx/Convocatorias/Paginas/default.aspx Please follow DGSNA on Twitter at twitter.com/DGSociety This e-mail address is being protected from spambots. You need JavaScript enabled to view it Gabriel Puron-Cid at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for questions or to submit material for future newsletters. Subscribe to our mailing list to receive future issues of dgOnline. |